
However, like any service, there are common mistakes people make when renting a car. These errors can lead to unexpected costs, frustration, and a poor experience, but most can be avoided with a bit of attention and planning. Below, we outline the most common mistakes when renting a car and how to avoid them.
Not Reviewing the Contract Carefully
Before signing a contract, take a few minutes to read all the terms carefully. If something isn't clear, feel free to ask the agent for further clarification. Also, pay attention to any hidden fees or additional charges that might be mentioned.
One of the most frequent mistakes people make is not thoroughly reviewing the rental terms. Many customers don’t take enough time to read the fine print and conditions set by the car rental agency. This can include mileage restrictions, fuel policies, return conditions, and costs in case of delays or vehicle damage.
Especially with options like long-term car rental, it’s essential to pay attention to all additional provisions. Long term car rental in Zagreb, for example, may involve specific conditions like mileage limits or maintenance requirements during the rental period. Careful review and understanding of all contract items will help you avoid unforeseen costs and allow you to enjoy a hassle-free rental experience.
Ignoring Additional Insurance Options
Before renting a car, check with your insurance provider about what your policy covers, as well as with any credit cards you use for payment, as some offer additional protection for rental vehicles. If needed, consider the extra insurance options offered by the car rental agency.
Many travelers believe they don’t need extra insurance when renting a car, especially if they already have basic auto insurance. However, they often overlook risks such as vandalism, theft, or damages that their insurance might not cover. Ignoring additional insurance can result in high costs if an accident occurs.
Not Inspecting the Vehicle Thoroughly Before Pickup
When picking up the car, inspect it carefully, including all sides, tires, lights, and the interior. Taking photos of any existing damages is also a good practice. Be sure to report any issues to the rental agency before you drive off to protect yourself from misunderstandings when returning the vehicle.
A common mistake is taking the car without a detailed inspection. At first glance, the vehicle may seem fine, but minor damages like scratches or small dents can easily go unnoticed. If you don’t report these damages before taking the vehicle, the rental agency may hold you responsible for them when you return the car, which can lead to unexpected costs. Therefore, it’s essential to establish clear communication with the agency staff and ensure all potential issues are documented.
Exceeding Mileage Limits
Before renting a car, estimate how far you’ll be driving. If you plan a long drive or trip, consider opting for unlimited mileage, even if it costs more upfront, to avoid extra charges later.
Many rental agencies offer different packages, some with limited and some with unlimited mileage. If you rent a car with limited mileage and exceed the set limit, you may face additional charges per kilometer. This can significantly increase the total rental cost.
Not Following the Fuel Policy
Follow the fuel policy of the rental agency. If you need to return the car with a full tank, plan to stop at a gas station before returning the vehicle. Also, find out where the nearest gas station is near the return location to avoid delays.
Fuel policies can vary between rental agencies. The most common is the “full-to-full” policy, meaning you pick up the car with a full tank and return it with a full tank. However, many renters forget this rule or don’t allow enough time to refuel before returning the car, which can lead to additional charges as agencies often charge a higher rate for fuel.
Booking the Car Too Late
One common mistake renters make is booking a car too late, especially during holidays or peak tourist seasons. If you wait until the last minute, you may have fewer options or have to pay a higher rate due to increased demand.
Plan ahead and book your car as soon as you know your travel dates. Early booking can provide a better selection of vehicles at a lower price. Also, keep an eye out for special offers and discounts that agencies often provide for early reservations.
Overlooking Additional Charges
The basic car rental price may seem affordable, but there are often additional costs that go unnoticed. These can include fees for additional drivers, GPS devices, child seats, or young driver fees. These extra costs can significantly raise the overall rental price.
When looking for affordable rental options in Zagreb, make sure to check all additional options and fees that the agency might charge. Before finalizing the reservation, if certain add-ons are unnecessary, make sure to deselect them during booking