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Arriving in another country is easier when you already know where to collect your car, what to bring and where the rental ends. If this is your first time arranging car rental in Zagreb, start with your itinerary: how long you will stay in the city, when you will travel onwards and whether you will return to the same airport.
1. Check your documents before travelling
Prepare your valid driving licence, identification document and booking confirmation. The driver’s name should match the reservation. Tell the rental team in advance if another person will also drive.
For a licence issued abroad, check whether your particular document is accepted and whether you need an additional document or translation. Requirements depend on the licence and rental terms; one general recommendation cannot cover every international visitor. Read the Efex rental terms and clarify any questions before confirming.
2. Match pickup to your arrival
Include your flight number, arrival date and expected time in the enquiry. Allow for leaving the aircraft and collecting your luggage. The Efex office is at Franjo Tuđman Airport; our Zagreb Airport pickup guide explains how to prepare.
If you plan to spend the first few days in central Zagreb, consider when you will actually need the car. Check parking at your accommodation and agree the pickup location before booking. Contact the office if your flight changes so you can agree a revised handover time.
3. Choose a vehicle for the whole journey
Compare seats, luggage space and transmission. Two cabin bags and four large suitcases need different amounts of room, while a child seat changes the seating arrangement. If you are unsure about transmission, read our manual versus automatic rental guide.
Check what the offer includes and which extras are listed separately. Mention border crossings, ferry travel or returning in another city before confirming. Availability and conditions need to be checked for your reservation.
4. Inspect the car before setting off
Check existing damage, the fuel level and equipment with the staff. Photograph the car at collection and keep the handover record. Adjust your seat and mirrors, and familiarise yourself with the lights, wipers and transmission before leaving the parking area.
Save the office contact details and the instructions in your agreement in case of a problem. Set navigation before driving, and stop somewhere safe if you need to change it.
5. Check the route and plan your return
Consult HAK’s travel information for current road conditions. For winter journeys, check the winter equipment guidance for your route; this source is in Croatian. Current guidance is more useful than relying on an old seasonal checklist.
Allow time for fuel according to your agreement, the return inspection and reaching your flight. Save the return point and procedure with your booking confirmation. If you are heading south, use the Zagreb to Dubrovnik driving guide on efex.hr, another website of our Efex brand, to plan your route.
